Cancellation & Refund Policy

1. Overview

At Kishangarhia, we strive to ensure your satisfaction with our products and services. This Cancellation & Refund Policy outlines the terms and conditions under which cancellations and refunds are processed.

2. Order Cancellation

You may cancel your order subject to the following conditions:

• Orders can be cancelled within 24 hours of placement without any penalty, provided the items have not been shipped.
• If the order has already been shipped, cancellation may not be possible, and you may need to follow our return process.
• To request a cancellation, please contact our support team immediately with your order ID.

3. Refunds

Refunds are processed under the following circumstances:

• If an order is successfully cancelled before shipment, a full refund will be initiated.
• If you receive a defective or incorrect item, you may be eligible for a refund or replacement upon verification.
• Refunds will be credited to the original payment method within 5-7 business days after approval.

4. Non-Refundable Items

Certain items may be non-refundable, including but not limited to custom-made orders, clearance items, and perishable goods. Please check the product description for specific return/refund eligibility.

5. Return Process

To initiate a return for a refund, please contact us within 7 days of receiving your order. The item must be unused, in its original packaging, and accompanied by the receipt or proof of purchase.

6. Contact Us

If you have any questions concerning our return policy, please contact us at: support@kishangarhia.com.